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Building a world-class quality system
What mattered most to garment quality? The journey began as the team gathered at the factory floor, determined to pinpoint key steps that would define every garment’s appearance and durability.
HOW WE DID IT
Together with our client, we closely examined every stage of production by establishing clear standards and frequent audits. This stabilized quality, reduced variation and boosted confidence across the factory.
CTP Management
Our quality control began with Critical to Process (CTP) management, pinpointing key processes that impact garment quality, appearance and durability. Critical control points were established across material inspection, cutting accuracy, sewing quality, seam sealing process, waterproof construction and final inspection procedures.
Client Satisfaction
We collaborate with partners, meeting regularly to listen and respond quickly to challenges. Our focus was on product quality, reliable delivery, fast response and strong technical support. By building trust and transparency, we earned a reputation for reliability with every shipment.
Q Mark & KPI Monitoring
Visual boards tracked quality in real time. Q Mark and KPI systems monitored defects and operator consistency, encouraging accountability and improvement.
Defect & Passing Rate
The team tackled root causes, standardized procedures and shared lessons, resulting in higher passing rates and fewer defects. We achieved consistent quality through teamwork and continuous improvement.
Ongoing Improvement Culture
Quality became a corporate culture. All team members embraced ownership and learning, making Charming a trusted partner for global brands.